GoldenTwine Informatics

GoldenTwine Informatics

Privacy Policy GoldenTwine Informatics — Privacy Policy Privacy Notice's Overall Philosophy: knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice is meant to inform our users of how we define, gather and utilize personally identifiable information. will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and the applicable laws. By visiting, you are accepting the practices described in this Privacy Notice.

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Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is Collected and used. To make this notice easy to find, we make it available on all pages.

But we do reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, or to protect our rights or property. will not wilfully disclose any personally identifiable information about its users to any third party.

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Information Collection

This notice applies to all information Collected or submitted on the website. On some pages, you can give your feedback, join our Mailing List, post Matrimonial Ads, participate in various contests, order products, make requests, and register to receive materials. The types of personal information Collected at these pages are:

eMail Address
Phone Number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you refer our website to your friend, you will need to submit the friend's eMail address. We also request our visitors to send their photographs for various Photo Galleries and Matrimonial Ads. Collects two types of information:

  1. Information Users Give Us; and
  2. Automatic Information.
  • Information Users Give Us
    We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing our services, improving our website, and communicating with you. Matrimonial Members
    There are two types of user-submitted information we Collect: Public and Private. We define Public information as personal information that may be displayed on the site at the behest of the member, such as gender, age, height, photograph, etc. Private information is defined as any information that allows others to contact a user through or allows the Collection of information about the user other than what is displayed on the site.
    Public: To accomplish our goal of bringing compatible people together, we must gather personal information, which may or may not include: customer-specified name, gender, age, religion, community, occupation, qualification, preference/lifestyle information, contact information and photograph.
    Private: This information is gathered from members and visitors who apply for the various services our site offers. This information includes, but is not limited to: eMail address, name, credit card number or checking account information for payment, a user-specified password, mailing address, zip code and telephone number. also allows members to submit public and private information on behalf of others ? child/ward, sibling or friend. If such child/ward, sibling or friend does not wish this information to be displayed, s/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.
    Feedbacks & Contests: We invite our visitors to provide us their feedback and participate in various contests. Participation in these feedbacks or contests is completely voluntary and the visitor therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age). Link Partners: The Link Partner program is a vehicle for other websites to link to No personal member information is exchanged with the Link Partner.

  • Automatic Information
    We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use cookies, and we obtain certain types of information when your Web browser accesses This information Collected is not personally identifiable, such as browser type and IP address, and is Collected for all users to the site.

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Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to:

  • help our website recognize repeat visitors;
  • facilitate the visitor's ongoing access to and use of our website;
  • allow our website to track usage behavior;
  • compile aggregate data for content improvements; and
  • undertake targeted advertising.

If you do not want information Collected through the use of cookies, the Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of's coolest features, and we recommend that you leave them turned on. uses cookies to provide its services, to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes. We do not and will not use cookies to Collect private information from you!

Please note that cookies are used only to reCollect information sent to your computer from We CAN NOT access any information not sent by Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

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eMail Communications

We use eMail extensively to help you find your match on Our main eMail products and services include:

  • Member responses to your Matrimonial Ad,
  • Partner matches for you, and
  • Newsletters updating you of the latest features on our site.

Occasionally, we may also send you:

  • Announcements of special events which is associated with, or
  • Special offers from partner sites, which we believe are useful for you.

As a Matrimonial or Mailing List Member, you are automatically subscribed to all of the above, as an integral part of our matchmaking services to you or keeping you informed about various offers from Affiliate Partners. For your convenience, all our eMails contains instructions on how to be removed from all future mailings.

We reiterate that we will never sell / rent out your eMail address to any third party, unless you expressly permit us to do so. In fact, we do not allow ANYONE to see your eMail address, unless and until you publish the same as your contact information for prospective matches to use.

Your friend's eMail address: Throughout, you have the option to tell your friends about our website. Do make full use of this option, because your friends are also covered by's SPAM-free privacy policy. We will use your friend's eMail address only to send your message to them. Then they will never ever hear from us again unless they voluntarily subscribe to our services.

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Use of Information

We use return eMail addresses to answer the eMail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Most of is free and is supported by paid content and sponsorships from our advertisers.

In addition, also uses the information it Collects in the following ways:

  • Information Users Give Us

    Matrimonial Members
    Public: Public information supplied by members is intended to be viewed by visitors to the site. This information is used by visitors for searching and matching purposes. Public information can be used to identify a specific member by name, address, etc unless and until the member doesn?t provide any direct contact information, and prefer the prospective matches to contact them through GoldenTwine .com (publishing of photograph and posting of contact information is voluntary).
    Private: We primarily use members? eMail addresses to verify posting of Matrimonial Ad and to send prospective match eMails on behalf of other members. EMail addresses and other contact information of those members who prefer to keep them private are not disclosed to other members. We may also use users? eMail address to send news regarding our site, but the users may choose not to receive such eMails by unsubscribing. EMail addresses may also be used in private correspondence with the user for customer service issues. All other private information submitted by the user is confidential and is not disclosed except as required by law or to protect members of All private information can be updated or deleted by the user at any time, by writing to Customer Support
    Transaction Information: When you advertise, post paid matrimonial ad or other paid services like web designing and custom software from our site, we ask you to complete an order form that requests certain information from you, including a credit card number and expiration date and general contact details. We use this information to complete the transaction that you have requested, i.e. to deliver products or services that you order and to invoice you. (We do not store your credit card information.)
    Feedbacks & Contests: Visitors may provide suggestions via the feedback facility and this information may be retained indefinitely in order to serve as a valuable repository of ideas for future products and services.
    Contact and other information Collected for contests is used to notify the winners and award prizes.'s Link Partners: Information submitted by the Link Partner is used for establishing and maintaining a business relationship. No personal or business information is shared outside the relationship between and the Link Partner. Link Partners do not have any access to private information of members.
    • As a user, you may ask queries to our experts in the field of astrology, beauty, career, health, relationships, study, etc. DOES NOT pass on your personally identifiable information to the experts. Even when your questions are published along with expert answers, we ensure that your identity is protected, by either changing your name or using First names only, depending upon your preference.
    • Visitors or other members are free to write messages to other members to further the matchmaking process if such members have opted to publish their contact information. exercises reasonable care to prevent site misuse, and we publish personally identifiable information only when such members prefer to publish their contact information.

  • Automatic Information
    We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Opting Out will only use your personal information for the purposes listed above or subsequently authorized by you. Please contact Customer Support if you discover that your personal information is being used in a way that is incompatible with these purposes. If you want your Subscriber Information deleted from the GoldenTwine database, please contact Customer Support. Personal information provided to us by you is, however, subject to disclosure pursuant to any applicable laws.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

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Sharing Information

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below:

  • Affiliated Businesses We Do Not Control: may tie-up with partners to bring you various services, business opportunities and online shopping. However, will never share your personal information, without your express permission. Still, we encourage you to review the privacy policy of the partner for questions about their use, any personally identifiable information that you may separately submit to such partner.
  • Promotional Offers: Sometimes we send offers to our Mailing List members on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please unsubscribe from our Mailing List.
  • Aggregate: discloses aggregated user statistics (for example, n% of our visitors are interested in Online Shopping) in order to describe our services to prospective partners, and other third parties, and for other lawful purposes.
  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include booking Matrimonial Ads, sending postal mail and eMail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protection of and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

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Affiliated sites, linked sites and advertisements contains links to other websites. We expect our partners, affiliates and advertisers to respect the privacy of our users. Be aware, however, that third parties, including our affiliates, advertisers and other content providers accessible through our site, may have their own privacy and data Collection policies and practices. is not responsible for the privacy practices or the content of those sites. We encourage our users to be aware of this when they leave our site and urge them to review the privacy statements of each Website that Collects personally identifiable information. The privacy statement applies solely to information Collected by

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Access and Updating

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. allows you to update or remove both public and private information from our database. To review, amend, or delete your information, to ensure that it is up to date and correct, please contact Customer Support.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

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Data Security has put in place appropriate physical, electronic, and managerial procedures to protect information from loss, misuse and unauthorized access, disclosure, alteration or destruction. Our employees have been made aware of and are accountable for compliance with our privacy policy.

When our registration/order process asks you to enter sensitive information (such as a credit card number), we work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We have also done everything in our power to prevent misuse of photographs. Apart from not allowing photographs to be downloaded or copied, we have watermarked them with the GoldenTwine trademark. This acts as a further deterrent for illegal use elsewhere.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

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Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never Collect or maintain information at our website from those we actually know are under 13.

If you are under 13, you may participate in various kids? activities and quiz contests at only with the involvement of a parent or guardian. We do not accept Matrimonial Ads for girls under 18 and boys less than 21 years of age.

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Business Transfers

If all or part of is sold, merged or otherwise transferred to another entity, the Personal Information and Activity Data that you have provided to us may be transferred as part of that transaction. In these circumstances, will take steps to ensure that the personal information is used by its successor in a manner that is consistent with the User Agreement in effect at the time received the information.

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Our business changes constantly and we may modify or amend this policy from time to time. You should check our Website frequently to see recent changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your membership. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information Collected in the past without the consent of affected customers.

If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was Collected, we will notify you by way of an eMail. We will give you a choice as to whether or not we can use information in this different manner and act accordingly.

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Your Choices

  • You can always choose not to provide information, even though it might be needed to avail a service.
  • You can delete or update your information posted as Matrimonial Ads, Link Partners or advertising material.
  • If you do not want to receive Newsletters, eMail or other mail from us, please unsubscribe from respective lists.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you may not be able to use some important features if you do not use cookies.

You should also be aware that if you voluntarily disclose Personally Identifiable Information in web advertisements or in matrimonial ads, that information can be viewed publicly and can be Collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of and this policy.

In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Privacy Initiatives.

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Contact Us

Privacy Policy Queries: If you have any question or concern about privacy at, please call us at (91-33) 40043050 or Contact Us with a thorough description, and we will try to resolve it.
GoldenTwine Informatics
CG-208, Sector-2
Salt Lake
Kolkata 700091
Phone: (91-33) 40043050

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Note Note: PRIVACY POLICY IS SUBJECT TO CHANGE. Last Updated October 1, 2005.

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